We ship PAN India. Please visit Online Store of www.hbeonlabs.com To estimate the shipping cost, just add the items you want to order to your cart. Click on shopping cart from your top of the right hand panel. On shopping cart page you will see various shipping methods and pricing depending upon location you select.
We ship all our products through DTDC/Trackon courier.We do not send orders by C.O.D or V.P.P., In case your area is not covered by professional couriers, we shall send your order by Speed Post It takes normally 2-4 days to reach to any location in India.
If there are any damaged/defective parts when you receive the order from HBeonLabs, there are 15 days (from the dispatch date) for customers to report to us, and we will replace the damaged/defective products or send you the missing parts. However, the case will not be accepted if the products were damaged by inappropriate use or carelessness. To the product need to be exchanged, firstly, please send the photos of damaged products to us. We will estimate the damages then decide the best way to exchange or return the product.
Include a brief note describing the defect on the product. Do not write on the merchandise packaging. Defective unused merchandise will be replaced within 30 days of purchase. All returns must include a copy of the original packing list that came with your shipment.
Limits of Responsibility:
We accept no responsibility for improper installation of our products. Electrical polarity must be properly observed in hooking up electrical components. All shipped products are twice tested so before installation go through the datasheet of product on website/CD.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
How we use collected information
HBeonlabs Technologies Pvt. Ltd. may collect and use Users personal information for the following purposes:
- To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve our Site
We may use feedback you provide to improve our products and services.
- To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Our Site is in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
HBeonlabs Technologies Pvt. Ltd.
HBeonlabs Technologies Pvt. Ltd., Off. No. 46, 1st Floor, Kadamba Complex Gamma-I, Greater Noida (India) - 201308
This document was last updated on December 17, 2014