Terms and conditions of use

Shipping:

We ship PAN India. Please visit Online Store of www.hbeonlabs.com To estimate the shipping cost, just add the items you want to order to your cart. Click on shopping cart from your top of the right hand panel. On shopping cart page you will see various shipping methods and pricing depending upon location you select.

We ship all our products through DTDC/Trackon  courier.We do not send orders by C.O.D or V.P.P., In case your area is not covered by professional couriers, we shall send your order by Speed Post It takes normally 2-4 days to reach to any location in India.

 

Return policy:

If there are any damaged/defective parts when you receive the order from HBeonLabs, there are 15 days (from the dispatch date) for customers to report to us, and we will replace the damaged/defective products or send you the missing parts. However, the case will not be accepted if the products were damaged by inappropriate use or carelessness. To the product need to be exchanged, firstly, please send the photos of damaged products to us. We will estimate the damages then decide the best way to exchange or return the product.

 

Defective Items:

Include a brief note describing the defect on the product. Do not write on the merchandise packaging. Defective unused merchandise will be replaced within 30 days of purchase. All returns must include a copy of the original packing list that came with your shipment.

 

Limits of Responsibility:

We accept no responsibility for improper installation of our products. Electrical polarity must be properly observed in hooking up electrical components. All shipped products are twice tested so before installation go through the datasheet of product on website/CD.

This Privacy Policy governs the manner in which HBeonlabs Technologies Pvt. Ltd. collects, uses, maintains and discloses information collected from users (each, a "User") of the http://www.hbeonlabs.in website ("Site"). This privacy policy applies to the Site and all products and services offered by HBeonlabs Technologies Pvt. Ltd..

Privacy Policy

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

HBeonlabs Technologies Pvt. Ltd. may collect and use Users personal information for the following purposes:

  • - To improve customer service

    Information you provide helps us respond to your customer service requests and support needs more efficiently.

  • - To personalize user experience

    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

  • - To improve our Site

    We may use feedback you provide to improve our products and services.

  • - To process payments

    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

  • - To send periodic emails

    We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Our Site is in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Changes to this privacy policy

HBeonlabs Technologies Pvt. Ltd. has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site, revise the updated date at the bottom of this page and send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
HBeonlabs Technologies Pvt. Ltd.
http://www.hbeonlabs.in
HBeonlabs Technologies Pvt. Ltd., Off. No. 46, 1st Floor, Kadamba Complex Gamma-I, Greater Noida (India) - 201308
+91-120-4298000,+91-9212314779
info@hbeonlabs.com

This document was last updated on December 17, 2014